Doug Dvorak's Blog

The CFHLA Allied Relations Council Breakfast – 2016

  • Jun 29, 2016

Who: Motivational Speaker Doug Dvorak What: Presents “Everything Starts and Stops With Motivation & Sales In The Hospitality Industry – Nothing Happens Until Somebody Sells Something” When: Tuesday, July 12 8am-9am Where: B Resort & Spa Lake Buena Vista (1905 Hotel Plaza Blvd, Lake Buena Vista, FL 32830) CLICK HERE TO REGISTER   2016 CFHLA… Read More »

customer-service

10 Commandments Of World-Class Customer Service

  • Jun 22, 2016

Your company must be different from all other businesses in one way or another, but many of the same commandments for servicing your customers. You’ll sell different things and employ different beliefs, but 10 things should remain similar for world-class customer service.   Vision You must have clear visions, values and missions (goals) for your… Read More »

alignment

Effective Company & Employee Goal Alignment Strategies

  • Jun 9, 2016

Goal alignment just means that the company’s goals and the employee’s goals are similar. For example, you may want your employees to be honest, and they may want to promote your business in a transparent way, making both goals aligned. However, sometimes your goals aren’t aligned with theirs, meaning effective strategies must be in place… Read More »

embrace-change

Embrace Change And Manage A Smooth Transition

  • Jun 2, 2016

Everyone of us at one time or another has had a moment in our careers (or our lives for that matter) when we have asked ourselves the uncomfortable question, “How much longer can I continue to do what I am doing?” It is an uncomfortable question as it begins the process of moving out of our current… Read More »

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