Almost every industry must find new and innovative ways to connect with their customers. For example, while hospitals and doctors will always be in demand, they can stand out from their competition by using social media to be perceived as more personable. It will be helpful for you to understand how to use and leverage… Read More »
Month: September 2016
- Sep 21, 2016
For most people, the future looks bright and for companies, the same can be true. The guest experience has changed and requires more work for employees, bosses, and CEOs. However, it also requires more work for customers, who are always on the lookout for the best service and price. Therefore, understanding the changes can help… Read More »
- Sep 10, 2016
5 Customer Service Lessons From The Frontline Understanding customer service can be tricky, especially from an employee’s point of view. Most employees are focused on their jobs and their tasks, not what the customer may need or want. Putting yourself in their shoes may seem counterproductive, but this can be the first step to avoiding… Read More »