Doug Dvorak’s Blog

customer-service

10 Commandments Of World-Class Customer Service

  • Jun 22, 2016

Your company must be different from all other businesses in one way or another, but many of the same commandments for servicing your customers. You’ll sell different things and employ different beliefs, but 10 things should remain similar for world-class customer service.   Vision You must have clear visions, values and missions (goals) for your… Read More »

alignment

Effective Company & Employee Goal Alignment Strategies

  • Jun 9, 2016

Goal alignment just means that the company’s goals and the employee’s goals are similar. For example, you may want your employees to be honest, and they may want to promote your business in a transparent way, making both goals aligned. However, sometimes your goals aren’t aligned with theirs, meaning effective strategies must be in place… Read More »

embrace-change

Embrace Change And Manage A Smooth Transition

  • Jun 2, 2016

Everyone of us at one time or another has had a moment in our careers (or our lives for that matter) when we have asked ourselves the uncomfortable question, “How much longer can I continue to do what I am doing?” It is an uncomfortable question as it begins the process of moving out of our current… Read More »

Mentor-Text

Mentoring & Motivating Managers – 3 Strategies To Improve Engagement & Performance

  • May 23, 2016

Your company should be a well-oiled machine that runs smoothly no matter what. However, most business owners know and understand that it won’t be like that, most of the time. However, there are ways that you can motivate and mentor your managers to ensure that everything goes as smoothly as possible, even when faced with… Read More »

Leadership-Keynote-Speaker

A Sneak Peak Into My Motivational Leadership Keynote Speaker Program

  • May 18, 2016

Everything Starts and Stops With Leadership Leadership Strategies That Work For You     Here is a brief look into one of my Leadership Keynote Speaker programs.   How to succeed in business–Just count the ways… Forget tough. Today, competition is fierce! It takes more to succeed in business than just having a smart competitive… Read More »

How To Sell To Women – New Book Release

  • May 3, 2016

This newly released book provides readers with a deep look into the world of selling to women. Readers are provided with statistics, research, information and additional knowledge on the process of selling to women. This book has received rave reviews from marketing managers, company founders, and sales executives.   Learn more about this book by… Read More »

Infographic – 9 Areas Of Focus To Improve Motivation Levels

  • Apr 28, 2016

9 Areas Of Focus To Improve Motivation Levels Enjoyment – Those that enjoy what they are doing will do a better job and work harder and longer than those who do not enjoy what they are doing. Rewards – Those who receive better incentives for doing something will work toward achieving a set goal more diligently… Read More »

reach-people

How to Reach & Help People To Improve Your Life

  • Apr 18, 2016

One of the best ways to reach people is to talk about what they want! You need to talk about their desires and their goals and be passionate about it! If you aren’t being genuine and passionate they will not trust you, and if they don’t trust you they won’t listen to you. Your next… Read More »

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